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Privacy Policy

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1. Introduction

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store your information when you use our website.By using this website, you consent to the practices described in this policy.

 

2. Information We Collect

When you submit a form on our website, we may collect the following personal information:

  • Full Name

  • Email Address

  • Telephone Number

  • Any additional information you provide in your message

We also automatically collect some technical data through cookies (see section 6).

 

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries or service requests

  • To schedule or confirm appointments

  • To improve the functionality and performance of our website

  • For marketing and analytical purposes via Google Analytics and Google Tag Manager

We do not use your data for email marketing or newsletters.

 

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent when you submit information through our contact form

  • Our legitimate interests in maintaining and improving our website

  • Contractual necessity, where applicable (e.g. service requests)

 

5. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

We may use the following third-party tools that process data on our behalf:

  • Wix.com – our website platform and hosting provider

  • Google Analytics – for anonymised website traffic tracking

  • Google Tag Manager – for managing analytics and marketing tags

These services may process technical data such as your IP address, device type, and browsing behaviour.

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6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and to analyse site performance.

We use:

  • Essential cookies – required for the site to function

  • Analytics cookies (via Google Analytics) – to understand how visitors use the site

  • Marketing tags (via Google Tag Manager) – to measure the effectiveness of campaigns

You can control or disable cookies through your browser settings. Our site displays a cookie consent banner in compliance with GDPR.

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7. How Long We Keep Your Data

We only retain your personal data for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Comply with legal or regulatory obligations

Typically, this will not exceed 12 months unless you become a client.

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8. Your Rights Under UK GDPR

You have the right to:

  • Request access to your personal data

  • Ask us to correct or delete your information

  • Withdraw your consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled

To exercise your rights, contact us at: vamos@spanishhikers.co.uk

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9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the updated “Effective Date” at the top.

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10. Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us at:
📧 vamos@spanishhikers.co.uk

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